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Mariana
Customer Service & Logistics Coordinator with 3+ years in Service Industry
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Competencies
Applied conflict resolution skills to address and resolve customer and team issues.
Managed inventory and supplies, ensuring proper distribution and stock management.
Supervised logistics for events to support smooth operations.
Prioritized and managed multiple dispatch requests during work assignments.
Developed effective communication skills through customer interactions and team coordination.
Education
Languages
Summary
Experienced Customer Service Assistant and Event Coordinator skilled in communication, logistics, and conflict resolution seeking to leverage diverse skills.
Key Achievements
- Managed customer inquiries and resolved incidents to ensure satisfaction at Fivela Store.
- Supervised logistical operations and inventory control during events as an Event Assistant.
- Developed skills in conflict resolution, communication, and team coordination across roles.
Experience
Customer Service Assistant
Management of inquiries and resolution of incidents, ensuring customer satisfaction., Identification of needs and proposal of timely solutions., Development of effective communication and conflict management skills.
Customer Coordination and Service
Organization and distribution of supplies, including inventory control and account registration., Supervision of logistical requirements and support to different areas of the event., Adaptability to interact with different profiles of people and work teams.