This is my profileContact via CazVidThis profile is written in Spanish
Maria
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
C#
Experiencia demostrada en C#.
PHP
Experiencia demostrada en PHP.
SQL Server
Experiencia demostrada en SQL Server.
Laravel
Experiencia demostrada en Laravel.
.NET (WinForms)
Experiencia demostrada en .NET (WinForms).
Education
Technical High School Diploma, Multimedia Design and Integration
CEFA
Completado 2020
Technology, Software Development
Institución Universitaria Pascual Bravo
Languages
EnglishIntermediate (B1)
Summary
Perfil profesional
Experience
Spanish Customer Service Agent
Teleperformance
Ago 2022 - Jun 2023
Managed and resolved customer inquiries via phone under quality standards.. Identified and closed cross-selling opportunities to meet commercial targets.. Provided technical support and troubleshooting to optimize service performance.
Customer Experience Representative
Emtelco
Ene 2024 - Ago 2024
Managed customer experience and technical support through digital channels (chat).. Executed cross-selling strategies and achieved commercial goals.. Handled Level I retention processes to ensure customer loyalty and retention.
Software Development Student
Skills
C#PHPSQL ServerLaravel.NET (WinForms)
Published on CazVid - Sep 22, 2026