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María

Veterinary Intern with Experience in Customer Operations and Wildlife Care

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Bucaramanga, Santander Department, Colombia
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Competencies

Customer Service & CommunicationAdvanced

Skilled in managing customer requests, resolving issues, and maintaining effective written and verbal communication.

Data & Document ManagementIntermediate

Proficient in organizing data, managing CRM platforms, and maintaining accurate records.

Wildlife Care & Veterinary AssistanceIntermediate

Experience in clinical management, biological sample processing, and wildlife rehabilitation support.

Safety & Emergency ProtocolsAdvanced

Capable of implementing safety procedures and emergency responses in water safety and wildlife care settings.

Teamwork & AdaptabilityAdvanced

Proven ability to adapt to diverse environments and collaborate effectively across different roles.

Education

Veterinary Medicine
LA SALLE UNIVERSITY
Completed 2025
High School Diploma
SAN JOSE DE LA SALLE INSTITUTE

Languages

EnglishAdvanced
SpanishNative

Summary

Dedicated veterinary intern with strong background in customer service, wildlife management, and safety protocols. Skilled in data organization, communication, and teamwork, currently pursuing veterinary medicine.

Key Achievements

  • Managed international customer requests efficiently, ensuring timely resolution and database accuracy at TELEPERFORMANCE.
  • Supported clinical diagnosis and biological sample analysis, contributing to veterinary research at La Salle University.
  • Assisted in wildlife assessment, rehabilitation, and release, enhancing animal care protocols at CORNARE.
  • Ensured water safety and emergency response protocols as a Lifeguard, reducing accidents and maintaining safety standards.

Experience

Back Office Assistant / Customer Operations

TELEPERFORMANCE
2021 - 2022

Managed and tracked international customer requests in English., Handled CRM systems and updated databases., Resolved issues and coordinated administrative processes., Delivered effective written communication through chat and email.

Veterinary Intern

VETERINARY CLINICAL LABORATORY – LA SALLE UNIVERSITY
2023 - Present

Processing and analysis of biological samples., Assisted in clinical diagnosis.

Veterinary Intern

CORNARE – WILDLIFE CARE AND ASSESSMENT CENTER
2024 - Present

Clinical management of wildlife., Supported processes of assessment, rehabilitation, and release of animals.

Lifeguard

HIGH SIERRA POOLS
2024 - Present

Ensured water safety and accident prevention., Coordinated daily reports and staff attendance control., Applied safety protocols and emergency response procedures.

Skills

Customer Service & CommunicationData & Document ManagementWildlife Care & Veterinary AssistanceSafety & Emergency ProtocolsTeamwork & Adaptability
Published on CazVid - Jun 2, 2026
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