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M

Maria

Insurance Benefits Specialist

Contact

Bogotá, Bogota D.C., Colombia
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Competencies

Insurance Follow Up

Experiencia demostrada en Insurance Follow Up.

Claims Follow Up

Experiencia demostrada en Claims Follow Up.

Customer Service

Experiencia demostrada en Customer Service.

Customer Communication

Experiencia demostrada en Customer Communication.

Administrative Support

Experiencia demostrada en Administrative Support.

Education

SPECIALIZATION IN NATURAL RESOURCES MANAGEMENT
Universidad Distrital Francisco José de Caldas
2023 - 2024
BACHELOR'S DEGREE IN ENVIRONMENTAL ENGINEERING
Universidad Distrital Francisco José de Caldas
2017 - 2023

Languages

SpanishNativo
EnglishFluent / Advanced

Summary

Insurance Benefits Specialist buscando nuevas oportunidades

Experience

Insurance Follow Up Representative

EMAPTA LATAM
Dic 2025 - Sep 2026

Followed up on insurance accounts, claims, and related processes.. Researched and reviewed information to determine account and claim status.. Followed up on outstanding items with insurance carriers.. Reviewed and managed documentation related to insurance processes.. Identified situations requiring correction, follow-up, or escalation.. Maintained professional communication with different parties involved in the processes.. Organized and updated information to ensure timely follow-up.. Managed multiple accounts and priorities simultaneously.. Complied with established procedures, performance metrics, and deadlines.. Used different systems and tools to document and track cases.

Insurance Follow Up Representative

OMEGA HEALTHCARE
Abr 2025 - Nov 2025

Followed up on outstanding claims and accounts with insurance carriers.. Reviewed EOBs and documentation related to claims.. Researched claim denials and claim status.. Followed up on appeals and authorizations.. Identified and managed issues related to timely filing.. Followed up on requests for documentation and additional information.. Coordinated with different departments to resolve outstanding issues.. Maintained detailed documentation of actions taken on each account.. Used Epic and other specialized tools.. Complied with established performance metrics, procedures, and deadlines.

Engineering Assistant

ESTUDIOS TÉCNICOS Y CONSTRUCCIONES — ETC
Abr 2023 - Abr 2025

Provided support for engineering, construction, and project management processes.. Provided administrative and operational support throughout different stages of projects.. Followed up on activities, documentation, and project requirements.. Organized and managed technical and administrative information.. Supported processes related to restoration and site recovery.. Followed up on and coordinated activities related to restoration projects.. Communicated and coordinated with clients, contractors, and project teams.. Supported the resolution of issues and requirements during project execution.. Prepared, organized, and tracked documentation.. Managed multiple activities and priorities simultaneously.

Skills

Insurance Follow UpClaims Follow UpCustomer ServiceCustomer CommunicationAdministrative Support
Published on CazVid - Sep 16, 2026
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