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María
Business Administrator
Video resume
Contact
Competencies
Demonstrated experience with Google Apps.
Demonstrated experience with Community Management.
Demonstrated experience with Excel.
Demonstrated experience with Salesforce.
Demonstrated experience with Zendesk.
Education
Languages
Summary
Business Administrator open to new opportunities
Experience
Business Administrator
Intake Specialist
Tech Support
Customer Service Rep.
Tech Support
Asistente Legal / Asistente Virtual
Organizar, gestionar y actualizar información.. Administrar correos electrónicos y documentación.. Gestionar grandes volúmenes de información en diversas plataformas CRM.. Hacer seguimiento a solicitudes, priorizar tareas y garantizar respuestas oportunas y precisas.
Representante de servicio al cliente
Asesorar sobre productos y servicios para distintas marcas y empresas.. Atención telefónica y presencial.. Aplicar estrategias de mercadeo, captación y fidelización de clientes.. Vender productos tangibles e intangibles.. Comunicarse eficazmente en diversos entornos profesionales.
Skills
Video Transcript
WhatsApp Video 2026 09 23 at 8.50.36 AM
Good morning, my name is Maria Martinez. I'm a customer service representative and technical support specialist with over 12 years of experience. I'm a bilingual speaker who has been handling and working with different CRM tools and platforms to manage customer interactions across a wide range of scenarios.