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Customer Service Specialist with 4+ years of experience in call centers and retail
Contact
Competencies
Handled customer inquiries, complaints, and solutions in call center and retail settings effectively.
Delivered clear, effective information and support in high-pressure environments and team interactions.
Resolved diverse user issues and troubleshooting challenges in technical and customer-facing roles.
Collaborated successfully with team members to ensure smooth service delivery and task completion.
Managed multiple responsibilities efficiently in fast-paced work environments.
Education
Languages
Summary
Dedicated customer service professional with over 4 years of experience handling user inquiries, resolving problems, and delivering personalized support in fast-paced environments. Skilled in communication, teamwork, and problem-solving, with a strong focus on customer satisfaction.
Key Achievements
- Handled user complaints and resolved issues efficiently at Netcom (AyA).
- Provided personalized customer service in retail environments such as Can Am for Maxi Pali Parrita.
- Developed strong skills in communication, problem-solving, and teamwork across roles.
Experience
Call center
Atención de quejas de usuario., Resolución de problemas e información., Trabajo bajo presión.
Gondolas
Atención personalizada a los clientes., Trabajo en equipo.