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Marco

Customer Support & Administrative Expert with 20+ years in sales

Video resume

Customer Suport
I have more than 20 years of experience in sales, in important companies in Ecuador

Contact

Riobamba, Provincia de Chimborazo, Ecuador
Open to remote
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Competencies

Customer ServiceAdvanced

Extensive experience in client interactions, resolving issues, and ensuring customer satisfaction

Sales & Business DevelopmentAdvanced

Proven ability to increase sales and manage customer relationships over two decades

Administrative SupportAdvanced

Experience managing office tasks, staff training, and operational metrics

Problem Solving & InnovationIntermediate

Recognized for resolving complex customer issues with intuitive and resourceful approaches

Team Training & ManagementIntermediate

Trained and managed staff for over 20 years in various organizational roles

Summary

With 20+ years in sales, customer service, and administrative roles, I have developed strong skills in client relations, problem resolution, and staff training. I am dedicated, organized, and proactive in delivering quality service.

Key Achievements

  • Promoted to key customer role at James Brown Pharma CA in 2012, demonstrating career progression
  • Over 20 years of experience handling customer service, problem resolution, and sales growth
  • Managed staff training, service operations, and metrics in administrative roles for 20+ years

Skills

Customer ServiceSales & Business DevelopmentAdministrative SupportProblem Solving & InnovationTeam Training & Management
Published on CazVid - May 17, 2026
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