Detail-oriented Store Administrator with a focus on HR and Finance at Woolworths, bringing strong customer service skills and administrative expertise.
Skilled in conveying information clearly and engaging with customers and staff effectively.
Dedicated to providing exceptional service and ensuring customer satisfaction.
Proficient in handling cash transactions and maintaining accurate financial records.
Experienced in managing administrative tasks and supporting HR functions.
Woolworths
STORE ADMINISTRATOR HR AND FINANCE Woolworths , Durban | June 2023 - present Greets smiles and acknowledges the customers, engages with internal and external customers in a professional manner, and responds to all switchboard calls promptly Completes all attendance registers for contractors, Department of Labour, and permanent staff Prints all required reports (absenteeism, leave due to forfeit, planned leave, and time management module validation) as per Woolworths policies and guidelines. Completes all payroll administration for the different payment types (e.g., salary, dismissals, leave, and overtime. Ensures new appointments have been authorised and documentation is completed and sent to the talent administrator as per Woolworths policies and guidelines Ensures all termination (dismissals, resignations, retrenchment, and deaths) documentation has been completed and sent to shared services as per Woolworths guidelines and policies Ensures correct transfer documentation has been completed for all internal transfers (copy of transfer letter on file in receiving store) Ensures completion of earning and deduction sheet (e.g., mileage claims, alarm calls back pay) as per Woolworths guidelines and policies.Ensures maternity leave is managed in accordance with Woolworths maternity leave policies. Captures and updates staff details on staff planner Runs weekly staff scheduling Prints and captures daily exception reports Runs final weekly staff scheduling Runs end of day, end of week payroll interface. Demonstrates self-discipline with regards to attendance, dress code, hygiene, and timekeeping
Woolworths
SALES ASSISTANT FOODS TILLS To greet customers with smiles and positive attitudes. To process all transactions in cards and cash. To receive stock and replenish stock on a daily basis. To manage customer accounts payments and inquiries. To deal with all refunds, exchange, and all inquiries from the customers. To upsell on sales and promotions. Keep till area clean. Log calls for IT desk inquiry.
FURTHER EDUCATION AND TRAINING CERTIFICATE: HUMAN RESOURCES MANAGEMENT AND PRACTICES SUPPORT LEVEL 4
Matric Certificate
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Adept at using various software applications for efficient store operations.
Debonairs Pizza
MANAGER Manage the staff on a daily operations did staff roster for a weekly basis. To purchase stock and receive stock. Debonairs Pizza and Steers West street , Durban | 11 July 2019 - 11 February 2020 To deal with all online and telephonic discrepancies like customer complaints, good reviews, etc. To set up a store sales budget for weekly and monthly sales. To hire staff and promote on good marit. Did monthly wages for payroll. MANAGER Debonairs Pizza Field Street , Durban | Manage the staff on a daily basis did staff roster for a weekly basis To purchase stock and receive stock To deal with all online and telephonic discrepancies like customer complaints, good reviews, etc To set up a store sales budget for weekly and monthly sales To hire staff and promote on good marit Do monthly wages for payroll 29 September 2018 - 10 July 2019 BACK OF HOUSE CHEF AND CASHIER Back of house chef Debonairs Pizza Joe Slovo and Victoria Street , Durban | 17 March 2017 - 28 September 2018 To make sure the kitchen area is clean. To make menu pizzas, including new promotions. Do stock rotation of old products and new products.To receive stock and pack to the correct place. Cashier After being promoted, I did the following To upsell sales and promotions. Manage online orders and telephonic orders to prepare customers' orders and must be ready for collection. To clean the dining area. To manage till operation and making sure transactions are in order.
