Dedicated professional with over 4 years of experience in procurement, supply chain management, and customer service across public and private sectors. Skilled in market research, purchase order processing, and financial reporting, committed to optimizing operational efficiency and building strong supplier relationships.
Expertise in analyzing market trends and supplier landscapes to inform procurement strategies.
Proficient in generating and managing POs using SYSPRO, ensuring compliance with specifications and budgets.
Skilled in building and maintaining productive supplier relationships to ensure timely deliveries.
Experience in managing inventory, invoice processing, and financial reporting to support operational efficiency.
Select PPE(PTY)LTD
Conduct market research and generate POs on SYSPRO.. Ensure requisitions meet specifications, approvals, and budgets.. Liaise with suppliers to ensure timely deliveries.. Manage costing (Investec) and shipment acknowledgements in ERP.. Support with stock-taking and other SCM functions as required.
Department of Agriculture and Rural Development
Prepare, compile and submit tender documents accurately and on time.. Respond to clarifications and post-tender queries.. Captured and processed supplier invoices and payments.. Maintained invoice registers and submitted financial reports.. Managed fleet operations including vehicle inspections and maintenance.. Handled transport bookings and requisitions (OFTAR & DOTR).. Ensured compliance with procurement policies and delivery certification.
Vumatel
Responded promptly to customer inquiries and provided accurate information about products and services.. Resolved customer complaints efficiently by identifying issues and providing appropriate solutions.. Processed customer orders, account updates, returns, and service requests accurately using company systems.. Maintained detailed records of customer interactions and updated information in the CRM database.. Collaborated with internal departments to resolve complex customer issues and ensure timely service delivery.. Followed up with customers to confirm issue resolution and maintain high satisfaction levels.. Consistently met or exceeded performance targets such as response times, call handling time, and customer satisfaction scores.. Demonstrated strong problem-solving, communication, and multitasking skills in a fast-paced environment.
National Diploma
National Senior Certificate
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Capable of handling customer inquiries and resolving issues promptly to enhance customer satisfaction.
Rage( Head office
Schedule meetings, appointments, and maintain calendars.. Handle emails, calls, filing and data entry.. Assist with procurement, invoicing or basic finance tasks.. Prepare documents, reports and presentation.. Provide general administrative support to managers and teams.