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Customer Service & Retail Supervisor with 4+ years in Sales and Store Management
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Competencies
Proficient in engaging customers, capturing orders, and closing sales to meet targets.
Experienced in supervising teams, coaching staff, and fostering a positive work environment.
Skilled in daily store management, risk mitigation, and ensuring operational efficiency.
Capable of addressing customer issues and operational challenges effectively.
Education
Languages
Summary
Dedicated retail professional with over 4 years of experience in customer service, sales, and store management. Skilled in team building, problem solving, and operational excellence. Committed to delivering exceptional customer experiences and driving business growth.
Key Achievements
- Led daily store operations at Mr Tekkie, enhancing team performance and sales.
- Successfully managed customer interactions, order capturing, and problem solving at Homechoice.
- Implemented risk mitigation strategies, contributing to a safe and efficient store environment.
- Developed team coaching and training programs to improve sales and customer service quality.
Experience
PERM-FLEXI
Customer service. Capturing Orders. Problem solving. Selling. Activations. Housekeeping and Payments
SUPERVISOR
Day-to-day running of the store. Leading a team. Coaching. Training. Driving Sales. Mitigating Risk. Creating good environment. Banking and Receiving