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Luisa

Management Assistant

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Bogotá, Bogota D.C., Colombia
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Competencies

CommunicationAdvanced

Utilized assertive communication, empathy, and conflict resolution skills to effectively interact with clients and team members.

Customer ServiceAdvanced

Provided excellent customer service across various roles, including social media, chat, and email platforms.

Technical SkillsIntermediate

Proficient in Microsoft Office suite and Adobe programs to support daily operations and communication.

Teamwork & Goal MeetingAdvanced

Demonstrated ability to work effectively within teams and meet organizational goals.

Education

Academic bachelor's degree
SCHOOL SURAMERICANO SIMÓN BOLIVAR
Completed 2020

Languages

EnglishC1

Summary

Experienced in managing customer interactions via social media, chat, and email, with a focus on communication and technical proficiency.

Key Achievements

  • Handled customer service across multiple platforms including social media, chat, and email for diverse companies.
  • Gained experience working with leads and meta business tools at INTOUCHCX.
  • Progressed through roles from modeling instructor to operations and customer service positions.

Experience

Management Assistant

SHOW COMPANY S.A.S
2018 - 2021

Operations Agent

TELEPERFORMANCE COLOMBIA
March 2021 - July 2021

Customer service social media

SHOW MODELS S.A.S
October 2021 - July 2022

Modeling instructor

FUNDACION ARTÍSTICA Y DE MODELAJE
2020 - 2023

Chat/ Email Customer Service

INTOUCHCX
October 2022

Experience working with leads and meta business.

Skills

CommunicationCustomer ServiceTechnical SkillsTeamwork & Goal Meeting
Published on CazVid - May 17, 2026
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