Luis

Customer Service Supervisor with 8+ years in Call Center operations

Video resume

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Guate, Guatemala, Guatemala

Open to remote

Available on CazVid

Customer ServiceAdvanced

Handled customer interactions, resolving issues and ensuring satisfaction within call center environments.

Team SupervisionAdvanced

Managed and supervised customer service teams, coordinating activities to meet organizational goals.

Communication SkillsAdvanced

Effectively communicated with customers and team members to facilitate clear information exchange.

Conflict ResolutionIntermediate

Mediated customer disputes and team conflicts to achieve positive outcomes.

Experienced call center professional with over eight years of progressive roles, including supervision.

Over eight years of experience in customer service roles with progressive responsibilities
Supervised call center teams for more than three years, overseeing daily operations
Gained diverse experience including customer service, collections, and supervisory functions

Customer ServiceTeam SupervisionCommunication SkillsConflict Resolution

Published on CazVid - Jul 3, 2025