Luis - Customer Service Agent with 6+ years of remote support experience

Lima, Lima Province, PeruRemoteen

Provided customer support via inbound, outbound, email, and chat channels for over six years.

Managed multi-platform CRM systems including Sandex and customer.com.

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer service agent with over six years of experience providing support via various channels, including remote work.

Transitioned to remote work for the last three years, maintaining high service standards.

Customer SupportAdvanced

Experienced in assisting customers through various communication channels using multiple CRM platforms.

CRM ManagementIntermediate

Proficient in handling CRM tools like Sandex and customer.com to track and resolve customer issues.

Remote WorkAdvanced

Skilled in managing customer interactions efficiently from a home office environment.

Communication SkillsExpert

Able to communicate clearly and effectively with customers through multiple channels.

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