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Luis
Customer Service Agent with 6+ years of remote support experience
Video resume
Customer Service Agent
As a customer service agent, I am skilled in providing assistance to customers via inbound, outbound, email, and live chat to customers regarding any issues they may have.
Contact
Lima, Lima Province, Peru
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Experienced in assisting customers through various communication channels using multiple CRM platforms.
CRM ManagementIntermediate
Proficient in handling CRM tools like Sandex and customer.com to track and resolve customer issues.
Remote WorkAdvanced
Skilled in managing customer interactions efficiently from a home office environment.
Communication SkillsExpert
Able to communicate clearly and effectively with customers through multiple channels.
Summary
Dedicated customer service agent with over six years of experience providing support via various channels, including remote work.
Key Achievements
- Provided customer support via inbound, outbound, email, and chat channels for over six years.
- Managed multi-platform CRM systems including Sandex and customer.com.
- Transitioned to remote work for the last three years, maintaining high service standards.
Skills
Customer SupportCRM ManagementRemote WorkCommunication Skills
Published on CazVid - Jul 3, 2025