Experienced call center agent skilled in customer service, technical support, and virtual assistance, with over 6 years of diverse project exposure aiming for remote work opportunities.
Handled customer interactions in call centers, providing support and resolving issues effectively.
Provided technical assistance to clients, troubleshooting issues related to products or services.
Managed administrative tasks using MS Office tools including Excel, Word, and PDF files.
Effective communicator in multilingual environments, supporting diverse customer needs.
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Identified opportunities for process improvement in various projects to enhance efficiency.
