Enrique - Remote Tech Support Agent with Extensive Industry Experience

Santo Domingo, Nacional, Dominican RepublicRemoteen

Served major clients including Verizon, Cricket, and Sprint, providing technical support and billing services.

Developed skills across multiple companies, expanding knowledge in customer support and technical troubleshooting.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced remote tech support agent with a history of supporting major telecom companies and resolving customer issues efficiently.

Demonstrated passion for helping clients resolve issues, leading to customer satisfaction.

Technical SupportAdvanced

Provided remote technical assistance, troubleshooting, and issue resolution for telecommunications clients.

Customer ServiceIntermediate

Handled customer inquiries and problems with professionalism, ensuring client satisfaction.

Billing AssistanceIntermediate

Managed billing concerns and process clarifications for major telecom clients.

Knowledge ExpansionIntermediate

Gained diverse expertise in tech support processes across various companies.

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