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Business Intelligence Specialist with cross-functional expertise in data analysis
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Competencies
Created and maintained dashboards to track KPIs and performance metrics.
Designed documents and files for data analysis and reporting in commercial contexts.
Gathered and analyzed data to identify trends, patterns, and opportunities for process improvements.
Participated in planning, execution, and change management across multiple projects using Agile methodology.
Built strong relationships with stakeholders to gather feedback and ensure alignment with business objectives.
Education
Languages
Summary
Specialized in analyzing, visualizing, and automating data processes to enhance business insights and decision-making.
Key Achievements
- Automated data download processes using CRM technologies at Procter & Gamble
- Designed dashboards and reports in Power BI and Excel for commercial and reference use
- Developed customer satisfaction evaluation processes and maintained KPI dashboards at BEAT
Experience
BUSINESS INTELLIGENCE & STORE DEVELOPMENT SPECIALIST
Identification, documentation and business requirements analysis, Collaborate closely with cross-functional departments to align new business model strategies and projects using the methodology Agile, Automation of data download processes using CRM technologies, Data gathering and analysis to...
COMPLIANCE SR ANALYST
Development of customer satisfaction evaluation processes, Building strong relationships with stakeholders to understand their needs, gather feedback, and ensure alignment between business objectives and technical solutions., Crucial role in decision-making for the evaluation model based on...
SR QUALITY ANALYST
Gathering and analyzing business needs, translating stakeholder requirements into clear specifications for the development team., Creating flowcharts, process maps, and documenting business models to improve the understanding and optimization of internal processes., Interpreting data and creating...