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Lugo

Bilingual interpreter

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Bogotá, Bogota D.C., Colombia
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Competencies

Bilingual CommunicationExpert

Exceptional ability to communicate effectively in English and Spanish across customer service and technical support roles.

Customer ServiceAdvanced

Skilled in addressing client needs and resolving issues promptly, ensuring high customer satisfaction.

Logistics CoordinationIntermediate

Experienced in managing logistical operations, optimizing workflows, and ensuring timely delivery.

Technical SupportAdvanced

Proficient in troubleshooting technical issues and providing bilingual support in tech environments.

Education

Pathway Program
Brigham Young University
July 2014
Industrial Engineering
Politécnico Grancolombiano
Completed Aplazado
Técnico en refrigeración y linea blanca
Fundet Ecuador
Completed December 2012
Bachiller Academico
Instituto Educativo Juan Lozano y Lozano
Completed December 2005

Languages

EspañolNativo
Inglés90%

Summary

Versatile professional with extensive experience in bilingual communication, customer service, and logistics. Proven ability to improve operational efficiency and deliver exceptional support. Adept at bridging language gaps and streamlining processes in dynamic environments.

Key Achievements

  • Provided bilingual support at Sutherland Bogotá, enhancing customer satisfaction and reducing resolution times.
  • Coordinated logistics operations at Lean Staffing, optimizing supply chain processes and increasing efficiency.
  • Delivered accurate bilingual interpretation services, facilitating seamless communication in diverse settings.

Experience

Bilingual interpreter

Bilingual services
March 28 2022 - current

Logistics coordinator

Lean Staffing- Perfiles y soluciones logísticas
November 06 2019 - October 1 2021

Bilingual Tech support consultant

Sutherland Bogotá
June 10 2016 - current

Bilingual agent

SITEL
December 05 2014 - Current

Bilingual agent

ISAGENIX
January 2014 - June 2014

Bilingual agent

Convergys
June 2011 - June 2012

Skills

Bilingual CommunicationCustomer ServiceLogistics CoordinationTechnical Support
Published on CazVid - Jun 2, 2026
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