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Training and Development Coordinator at Banco de Ahorro y Crédito FONDESA
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Competencies
Designs and manages training programs to enhance employee skills and organizational performance.
Executes effective hiring strategies for diverse roles, optimizing talent acquisition processes.
Handles administrative tasks including invoicing, inventory, and financial reporting with efficiency.
Provides attentive client support, fostering positive relationships and resolving conflicts effectively.
Guides teams and manages projects to achieve organizational goals and improve operational workflows.
Education
Languages
Summary
Professional with comprehensive experience in training, recruitment, and administrative management. Skilled in enhancing workforce capabilities and streamlining HR processes to support strategic growth.
Key Achievements
- Led the coordination and follow-up of the Annual Training Plan, enhancing staff development and organizational goals.
- Managed training needs and resources, contributing to strategic objectives through targeted professional development.
- Streamlined recruitment processes for both permanent and temporary staff, improving hiring efficiency.
- Handled Social Security Treasury processes, ensuring compliance and accuracy in employee benefits.
Experience
Encargada de Capacitación y Desarrollo
Coordinación y seguimiento al Plan Anual de Capacitación., Gestión de necesidades formativas y recursos para el desarrollo del personal., Contribución al logro de objetivos estratégicos mediante políticas de formación.
Analista de Reclutamiento
Procesos de reclutamiento y selección para personal fijo y temporal., Manejo de la Tesorería de Seguridad Social.
Asistente Administrativa
Manejo de facturación, inventarios y atención al cliente., Preparación de reportes financieros.
Representante de Ventas
Venta de equipos y planes de telecomunicaciones (celulares, módems, sim cards e internet móvil), Facturación., Manejo de inventario.