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Sales Coordinator with customer service and digital marketing skills
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Competencies
Created content and managed social media channels to enhance online visibility.
Handled client interactions, managed inquiries, and resolved complaints across hospitality and real estate sectors.
Supported sales and operational tasks, including appointment scheduling and client follow-up.
Proficient in Spanish, English, and German, facilitating communication in diverse environments.
Education
Languages
Summary
Experienced in digital marketing, client relations, and administrative support within real estate and hospitality industries, with proficiency in three languages.
Key Achievements
- Managed social media content creation and online presence for real estate company.
- Performed multi-level customer service and handled client inquiries effectively.
- Supported sales processes through administrative and marketing duties.
Experience
Coordinadora de Transacciones de Venta
Asistente de Marketing Digital, Colaboradora de Diseños, Servicio Al Cliente, Sub-asistente Gerencial, Creación de Contenido y Manejo de Redes Sociales
Front Desk Clerk
Preparar Pre-arrivals: asignación de habitaciones, determinar perfil del cliente, enviar notificación de pre-llegada, dar seguimiento a estándares de Miembros Elite., Check-In y Check-Out de Huéspedes, Brindar asistencia durante la estadía, recibir y cumplir solicitudes; escalar reportes y quejas., Brindar asistencia a los demás departamentos