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Waiter
Contact
Cali, Valle del Cauca Department, Colombia
Available on CazVid
Competencies
Data AnalysisAdvanced
Utilized statistical tools and programming languages to interpret complex data sets and produce actionable insights.
SQLExpert
Designed and maintained complex SQL queries and databases to support reporting and analysis needs.
Excel & Data VisualizationAdvanced
Created detailed reports and dashboards using Excel and visualization tools to communicate findings effectively.
Project ManagementIntermediate
Coordinated cross-functional projects ensuring timely delivery of data solutions within scope and budget.
Education
Bachelor's degree
UNIVERSIDAD DEL VALLE
Completed 2018
Summary
Detail-oriented data analyst with 5 years of expertise in transforming business data into strategic insights within financial services. Proven track record in developing dashboards, streamlining processes, and collaborating across teams to facilitate data-driven decision-making.
Key Achievements
- Led development of new data reporting dashboards, improving accuracy and timeliness of daily financial reports.
- Streamlined data collection processes resulting in a 20% reduction in report generation time.
- Collaborated across departments to integrate data sources, enhancing the depth of analysis and insights.
Experience
Waiter
Pollos Monchis
February 2019 - January 2020
Receptionist
Motel Sol y Luna
August 2017 - February 2018
Voice Agent, Bilingual Customer Service
Accedo Colombia
October 25, 2021 - August 22, 2022
Voice Agent, Bilingual Customer Service
Accedo Colombia
December 19th - May 5th, 2023
Bilingual Technical Agent and Customer Service
Taskus Colombia
May 22, 2023 - November 1, 2024
Customer Service Agent
Alorica
November 12, 2024 - February 13, 2025
Bilingual Technical Agent and Customer Service
Taskus Colombia
March 28, 2025 - January 2026
Skills
Data AnalysisSQLExcel & Data VisualizationProject Management
Published on CazVid - Jan 13, 2026