Dedicated to providing high-quality client service and supporting international projects, with strong communication skills in English and Spanish. Experienced in proposal drafting, documentation, and stakeholder management. Skilled in coordinating events, advising candidates, and executing...
Provided technical and general customer service handling inbound calls and resolving client inquiries efficiently.
Assisted in proposal preparation, document analysis, and stakeholder database management for international cooperation initiatives.
Communicated effectively in English and Spanish, supporting customer service, document translation, and report drafting.
Organized meetings, managed documentation, and supported logistical preparations for international forums and events.
Allied Global
Handling and managing inbound customer calls in both English and Spanish., Resolving inquiries and issues related to mobile phone services and home internet., Providing first-level technical support to ensure proper operation of devices such as mobile phones, mobile hotspots, routers, and...
Mayor’s Office of Barranquilla | International Cooperation Office
Assisted in preparing and submitting project proposals for international funding opportunities, Analyzed international calls for proposals and cooperation opportunities, identifying those most relevant to the city’s strategic objectives., Translated, reviewed, and summarized documents., Drafted...
Global U Internships
Assisted candidates with the preparation of résumés and cover letters., Provided personalized support to candidates throughout the entire process, offering continuous guidance and follow-up., Reviewed and managed documentation for residence permit and visa processes in Spain and Singapore.,...
International Relations
High School
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Assisted candidates with resumes, visa documentation, and internship matching, ensuring smooth admission processes.