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Kiyana
Supervisor
Contact
Competencies
Demonstrated experience with Office Coordination.
Demonstrated experience with Confidential Record Management.
Demonstrated experience with Stakeholder Relations.
Demonstrated experience with Crisis De-escalation.
Demonstrated experience with Conflict Resolution.
Education
Languages
Summary
Professional profile
Experience
Supervisor
Organize daily clinic operations, staff priorities, schedules, and workflow to support efficient service delivery.. Plan and coordinate opening and closing procedures, ensuring the clinic is prepared, secure, and properly shut down.. Supervise staff, delegate responsibilities, support training, and provide guidance to maintain professional standards.. Address client and operational concerns promptly while maintaining confidentiality, professionalism, and a welcoming environment.
Receptionist/ Social Media manager
Manage front-desk operations, appointment scheduling, and confidential client records.. Serve as the primary point of contact, providing professional and welcoming communication to clients.. Develop and oversee social media content to enhance community outreach and awareness of clinic services.
Taekwondo Instructor (3rd Degree Black Belt)
Mentor youth in discipline, leadership, and self defence.. Foster effective teamwork, personal development, and resilience.
Receptionist / Service Advisor Assistant
Serve as the primary point of contact for clients in a high-volume professional setting.. Manage scheduling, documentation, and confidential client records.. Coordinate interdepartmental communication to ensure operational efficiency.. Maintain professionalism, discretion, and solution-oriented service at all times.
Private Tutor
Provide individualized academic support for elementary and middle school students.. Develop structured learning strategies and maintain parent communication.
Receptionist
Managed high-volume inquiries and front desk coordination.. Maintained client records with discretion and professionalism.. Provided administrative support in a fast-paced corporate environment.
Customer Service
Oversaw reception and administrative operations.. Maintained confidential financial and customer records.. Resolved customer concerns through professional communication and problem-solving.