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Kimbi
Data Center Technician II
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Competencies
Demonstrated experience with Fusion Splicer.
Demonstrated experience with Mechanical Cleaver.
Demonstrated experience with Fibre Strippers.
Demonstrated experience with Punch-down tool.
Demonstrated experience with Hook-and-loop (Velcro) roll/straps.
Education
Languages
Summary
Data Center Technician II open to new opportunities
Experience
Data Center Technician II
Adept at track-and-stack installations following engineering schematics for enterprise and AI clusters.. Worked with installation teams and led over 200+ installations while maintaining 100% compliance with airflow, labeling, and rack elevation standards.. Experienced in cable routing and rough-in, including pulling, dressing, dropping copper (Cat6/6A) and fibre (single and multimode) across data hall racks and pathways.. Deployed, routed, and managed over 6000+ meters of copper and fibre optic structured cabling adhering to ANSI/TIA-942 standards while maintaining company cable management policies for labeling, bend radius control, cable hygiene, clean installation, and documentation practices.. Filmed and patched fibre connections following engineering schematics and port assignments.. Executed 300+ weekly Data Center Infrastructure Management (DCIM) work orders for complex server-to-switch patching.. Coordinated troubleshooting and maintenance operations for datacenter low voltage, typically executing end-to-end Layer 1 validation and fiber link characterization across network fabrics using Fluke DSX, OTDRs, VFLs, and One-Click cleaning pens.. Managed and resolved 40+ weekly hardware and incident tickets via ServiceNow and company DCIM while maintaining accurate asset tracking and infrastructure documentation in corporate configuration management databases (CMDBs).. Followed datacenter safety and compliance policies, including Lockout-Tagout (LOTO), ESD straps, digital multimeters, and Arc Flash PPEs.
IT Support Specialist
Delivered Tier 1/2 technical support for 200+ users through ServiceNow for network, hardware, and connectivity issues.. Installed, configured, and monitored operating systems, applications, endpoint equipment, and network infrastructure according to company procedures.. Managed 40+ tickets weekly while meeting SLA targets and maintaining accurate documentation for operational and audit requirements.. Administered Active Directory, including account provisioning, group policy, and role-based access, while following least privilege practices.. Diagnosed VPN, LAN/WAN, and workstation issues using Wireshark, ping, and traceroute.. Troubleshot and resolved critical network issues and reported cases.