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Kevin

Medical Interpreter

Contact

Managua, Managua Department, Nicaragua
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Competencies

Bilingual Communication (English–Spanish)

Experiencia demostrada en Bilingual Communication (English–Spanish).

Customer Support

Experiencia demostrada en Customer Support.

Phone Support

Experiencia demostrada en Phone Support.

Chat Support

Experiencia demostrada en Chat Support.

Email Support

Experiencia demostrada en Email Support.

Education

Bachelor’s Degree, Nursing Sciences
National Autonomous University of Nicaragua (UNAN-León)
Completado 2024
English for Professional Communication & Customer Service
English4CallCenters (E4CC)
Completado 2024
English Language Studies
Keiser University – International Language Institute
Completado 2024
Pedagogical Training for Effective Teaching
Ministry of Education (MINED)
Completado 2023
Pre-Hospital Emergency and Disaster Care Course
UNAN-León
Completado 2022
High School Diploma
Completado 2018

Languages

SpanishNativo
EnglishAdvanced / Professional Working Proficiency

Summary

Perfil profesional

Experience

Medical Interpreter

Language Connex
Ago 2026 - Presente

Provide real-time English–Spanish interpretation during healthcare encounters.. Facilitate communication between healthcare professionals and Spanish-speaking patients.. Interpret medical terminology, symptoms, procedures, and patient instructions accurately.. Maintain confidentiality, impartiality, and professional interpreter standards.

English Teacher

Centro Metropolitano de Idiomas
Ene 2026 - Presente

Taught English to teenagers and adult learners at different proficiency levels.. Prepare and adapted lesson plans according to students’ needs and learning objectives.. Supported learners with different learning styles and levels of English proficiency.. Developed strong communication, classroom management, and instructional skills.. Created an engaging and supportive learning environment to encourage students’ participation and confidence in English.

Bilingual Customer Support Agent

Ibex Nicaragua
Ene 2025 - May 2026

Assisted English-speaking customers through inbound and outbound calls.. Resolved customer concerns professionally and efficiently.. Maintained clear communication with native English speakers.. Managed high-volume customer interactions while maintaining service quality.. Strengthened listening comprehension with different American accents.. Documented customer interactions accurately.

English Teacher

Escuela Doctor José Antonio Medrano
Ene 2024 - Dic 2024

Taught English to students ages 6–15.. Prepared and adapted lesson plans according to student needs.. Supported students with different learning styles.. Developed strong communication and instructional skills.. Maintained a structured and positive learning environment.

Skills

Bilingual Communication (English–Spanish)Customer SupportPhone SupportChat SupportEmail Support
Published on CazVid - Oct 1, 2026
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