A dedicated project management professional with over 10 years of experience leading IT and software development projects, focusing on delivering quality results and fostering team collaboration.
Managed large-scale IT projects, coordinating teams and resources to meet objectives.
Utilized Agile methodologies to improve development cycles and stakeholder communication.
Led multidisciplinary teams through project phases, fostering collaboration and accountability.
Acted as primary liaison between clients and technical teams to ensure clear requirement alignment.
Freelance
Provide interpretation bilingual (spanish) services for companies who need to accurately provide information in the target language., Customer Service.
C2 Max Dominicana
Provide bilingual customer service to assist shoppers with their belongings and warranty., Provided customer service support via emails to assist with order status updates and product warranty.
United Nearshore Operations
Provided customer service to customers via phone and email., Sent solutions to customers regarding their issue in case of further troubleshooting.
Vero Beach Resort
Helped with guest check-in/check-out., Organized daily audit reports., Customer Service.
High School Graduate
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Oversaw all phases of software development, from planning to deployment and maintenance.
