Experienced bilingual professional with over 10 years in the BPO industry, specializing in medical interpretation and client services across healthcare and travel sectors.
Performed medical interpreting to assist healthcare providers and patients in English and Spanish.
Served as a bilingual representative, effectively communicating across language barriers.
Interacted with clients in the travel and hospitality sectors, ensuring smooth service delivery.
Engaged proactively with clients to address needs and improve service experiences.
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Handled diverse roles in medical interpretation and travel agency contexts, demonstrating flexibility.
