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Kenneth
Customer Service Professional with diverse experience in Tech Support and Collections
Video resume
Cuatomer services rep
Energetic customer service professional bringing a solid background in Tech Support environments and customer services and ncollection agent. Preserve and boost company revenue with strong sales skills and careful investigations of complaints. Manage calls neffectively to maximize productivity.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Handled customer interactions efficiently across tech support, collections, and customer retention roles.
Problem SolvingIntermediate
Demonstrated ability to resolve complaints and issues proactively, ensuring high-quality results.
Sales SkillsIntermediate
Utilized sales techniques to retain customers and support revenue growth.
Revenue ManagementIntermediate
Assisted in revenue preservation through careful investigation and collection efforts.
Summary
Proactive customer service professional experienced in tech support, collections, and revenue assurance with a focus on delivering high-quality results and maximizing productivity.
Key Achievements
- Developed strong communication skills through managing customer interactions in diverse roles
- Enhanced call handling efficiency to maximize productivity in customer service settings
- Gained experience in revenue assurance and complaint investigation to support company revenue
Skills
Customer ServiceProblem SolvingSales SkillsRevenue Management
Published on CazVid - Jul 3, 2025