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Kelvin
Customer Service Specialist with 3+ years in Hospitality and Retail
Video resume
Customer service
Customer service
Contact
Higueey, La Altagracia Province, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer RelationsAdvanced
Expert in engaging with customers to ensure satisfaction and loyalty.
Communication SkillsAdvanced
Proficient in verbal and written communication within diverse cultural contexts.
Problem SolvingIntermediate
Capable of identifying customer issues and providing effective solutions.
MultitaskingIntermediate
Able to manage multiple customer inquiries simultaneously in fast-paced environments.
Summary
Experienced in providing outstanding customer support within hospitality and retail sectors, committed to enhancing customer satisfaction.
Key Achievements
- Upscaled customer satisfaction in hospitality setting through personalized support
- Handled diverse customer issues, improving complaint resolution times
- Gained comprehensive experience across front-line service and client communication
Skills
Customer RelationsCommunication SkillsProblem SolvingMultitasking
Published on CazVid - Jul 3, 2025