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Data Analyst with 5 years in E-commerce and Retail
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Competencies
Extensively used for interpreting complex data sets to inform business strategies and improve operational efficiency.
Applied for extracting, manipulating, and analyzing data stored in relational databases to produce actionable insights.
Created dashboards and reports using tools like Tableau to present data insights clearly to stakeholders.
Utilized for data cleaning, analysis, and report automation to support periodic business reviews.
Supported decision-making processes by developing and maintaining BI tools and reports.
Education
Summary
Experienced Data Analyst skilled in SQL, data visualization, and business intelligence. Adept at creating dashboards, automating reports, and delivering actionable insights to enhance business performance in e-commerce and retail sectors.
Key Achievements
- Led the analysis of customer data, increasing targeted marketing effectiveness by providing insights that shaped campaign strategies.
- Developed dashboards that improved decision-making speed, supporting rapid response to market trends and operational needs.
- Streamlined data collection processes, reducing reporting errors and improving data accuracy for business analysis.
Experience
Team member
Assisted with food preparation and service while maintaining high hygiene standards, Delivered friendly, efficient customer service in a fast-paced environment, Supported daily store operations, stock rotation, and workflow, Followed food safety, quality, and operational compliance procedures
Assistant restaurant manager
Assisted in leading and managing daily restaurant operations, Supervised, trained, and coached staff to maintain service and safety standards, Managed stock control, inventory levels, and supplier communication, Assisted with staff scheduling, payroll processing, and shift management for 20+ employees, Handled customer complaints professionally and resolved issues efficiently, Monitored sales, costs, and performance to support profitability, Promoted teamwork, accountability, and continuous improvement
Cashier
Processed transactions accurately and handled cash-ups, Provided excellent customer service and assisted customers in store
Till packet
Packed customer purchases neatly and efficiently, Maintained clean checkout areas and supported cashiers during peak hours