Dedicated sales professional experienced in designing customer experience strategies, analyzing feedback, and utilizing digital tools to foster client satisfaction and retention.
Skilled in developing strategies to enhance customer satisfaction and loyalty.
Proficient in analyzing customer feedback and key satisfaction metrics for actionable insights.
Experienced in managing projects using Notion, ensuring timely delivery and goal achievement.
Capable of designing visual content using Canva to enhance communication and branding.
Corporacion Micagroup Entertaiment C.A.
Diseño e implementación de estrategias para mejorar la experiencia del cliente.. Monitoreo de indicadores clave de satisfacción (como CSAT o NPS) y analisis de feedback de los usuarios para identificar oportunidades de mejora continua.. Gestión de quejas y resolución de problemas, asegurando la fidelización.
Bachiller
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Knowledgeable in leveraging artificial intelligence tools and standard office software.
