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katerine
Administrative Assistant
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Competencies
Demonstrated experience with Bilingual Spanish & English.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Excel.
Education
Languages
Summary
Professional profile
Experience
Administrative Assistant
Answered calls, messages, and emails from clients, tenants, vendors, and service providers.. Scheduled appointments, inspections, showings, and maintenance requests.. Maintained organized records, leases, payments, work orders, and client information.. Used Excel and computer systems to track information and daily tasks.. Followed up with clients and vendors and assisted with resolving concerns.. Prepared documents and provided general administrative support.
Sales & Customer Service Representative
Assisted customers in English and Spanish with account questions, payments, and service needs.. Provided customer service in person and over the phone.. Helped customers with phone plans, devices, upgrades, and account options.. Processed payments and updated customer account information.. Resolved customer concerns and provided appropriate solutions.. Maintained accurate customer information and handled confidential account details.. Managed multiple customer requests in a fast-paced environment.. Supported daily store operations and sales activities.
Administrative Assistant
Assisted with patient information, data entry, and record keeping.. Answered incoming calls and assisted patients with general questions.. Made follow-up and outbound calls as needed.. Assisted with appointment scheduling and patient communication.. Updated patient contact and demographic information.. Took messages and routed calls to the appropriate staff member.. Organized patient records, documents, and daily office information.. Provided Spanish-English assistance when needed.