kapil - Operations Manager at Shivas / Megatronic

Extensive experience managing operations, optimizing workflows, and leading teams for business growth.

Proven ability to train, motivate, and manage diverse teams across various roles and industries.

Skilled in developing marketing strategies, expanding market presence, and establishing distribution channels.

Experienced in addressing customer concerns, enhancing satisfaction, and maintaining strong client relationships.

Market business services, Assist in product development and direct and evaluate the marketing strategies of establishments, Establish distribution networks for products and services, initiate market research studies and analyze their findings, Train and supervise staff, Answer written and oral inquiries

Plan, organize, direct, control and evaluate daily operations, Ensure health and safety regulations are followed, Set staff work schedules and monitor staff performance, Address customers' complaints or concerns, Provide customer service, Recruit, train and supervise staff

Performed Trainings for new employees on various campaigns, Trained 4 Supervisors during a period of company expansion to ensure attention to detail and adherence to company, Dealt with International Clients, Brand Promotions & Campaign Managers, worked with Medical Insurance and Sales of solar Panels to homeowners in Tx USA

Head of Maintenance/Repairing a fleet consist of 4 Dump Trucks, 4 excavators, 3 bulldozers and Various Construction Heavy machinery, Responsible for Opening, Dispatching, Talent Seeking, Transporting construction Machinery to ongoing sites, Class A-Z Driver, Drove Kenworth dump trucks, Delivered Construction Material on sites (Mechanic/Driver)

Perform front desk duties, Prepare marketing plans, Arrange for and oversee maintenance activities, Address customers' complaints or concerns, Assist clients/guests with special needs, Develop and implement business plans