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Operations Manager at Shivas / Megatronic
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Competencies
Extensive experience managing operations, optimizing workflows, and leading teams for business growth.
Proven ability to train, motivate, and manage diverse teams across various roles and industries.
Skilled in developing marketing strategies, expanding market presence, and establishing distribution channels.
Experienced in addressing customer concerns, enhancing satisfaction, and maintaining strong client relationships.
Education
Languages
Summary
Dynamic Operations Manager with extensive experience in market expansion, team leadership, and strategic planning across diverse service sectors. Adept at optimizing processes and driving business success.
Key Achievements
- Led market expansion efforts, establishing new distribution networks and increasing product reach.
- Directed and evaluated marketing strategies, resulting in improved brand visibility and sales.
- Streamlined operations and optimized processes across multiple departments, reducing costs.
- Successfully coordinated product development initiatives, enhancing service offerings.
Experience
Operations Manager
Market business services, Assist in product development and direct and evaluate the marketing strategies of establishments, Establish distribution networks for products and services, initiate market research studies and analyze their findings, Train and supervise staff, Answer written and oral inquiries
Restaurant Manager
Plan, organize, direct, control and evaluate daily operations, Ensure health and safety regulations are followed, Set staff work schedules and monitor staff performance, Address customers' complaints or concerns, Provide customer service, Recruit, train and supervise staff
Call Centre Manager
Performed Trainings for new employees on various campaigns, Trained 4 Supervisors during a period of company expansion to ensure attention to detail and adherence to company, Dealt with International Clients, Brand Promotions & Campaign Managers, worked with Medical Insurance and Sales of solar Panels to homeowners in Tx USA
Technician/Commercial driver
Head of Maintenance/Repairing a fleet consist of 4 Dump Trucks, 4 excavators, 3 bulldozers and Various Construction Heavy machinery, Responsible for Opening, Dispatching, Talent Seeking, Transporting construction Machinery to ongoing sites, Class A-Z Driver, Drove Kenworth dump trucks, Delivered Construction Material on sites (Mechanic/Driver)
Hotel Manager
Perform front desk duties, Prepare marketing plans, Arrange for and oversee maintenance activities, Address customers' complaints or concerns, Assist clients/guests with special needs, Develop and implement business plans