Kamrul - Teacher

Demonstrated experience with Customer service.

Demonstrated experience with Communication.

Demonstrated experience with Microsoft Word.

Demonstrated experience with Microsoft Excel.

Demonstrated experience with PowerPoint.

Deliver structured lessons and support individuals with different needs, explaining complex concepts in a clear and accessible way.. Clear communication with students, staff, and parents in a professional manner.. Maintain detailed documentation of student progress, behaviour, and safeguarding concerns in line with institutional procedures.. Respond calmly and professionally to incidents and day-to-day enquiries within a busy educational environment.. Develop and maintain administrative systems using Microsoft Excel and Google Sheets to organise attendance and operational records with data integrity.. Work collaboratively with colleagues while also managing responsibilities independently.

Assisted with setup of workstations, including basic hardware and software configuration.. Supported users with common technical issues such as login problems, password resets, and access issues.. Troubleshot basic issues including connectivity problems, unresponsive devices, and peripheral faults (e.g. keyboard/mouse).. Tested systems to ensure devices were working correctly after setup or issue resolution.. Escalated more complex issues to senior staff when required.

Managed administrative records using Microsoft Excel, organising admissions, attendance, and operational data.. Provided basic IT support to staff by diagnosing and resolving common technical issues.. Assisted staff with administrative and organisational tasks within the office environment.. Produced clear and accurate meeting minutes during staff meetings and discussions, ensuring important information and action points were properly recorded and communicated.