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Juliana

Customer Service & Advisory Professional with Strong Communication Skills

Contact

Medellín, Antioquia, Colombia
Available on CazVid
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Competencies

Customer ServiceIntermediate

Handled customer interactions with empathy, deep service knowledge, and responsibility.

Public Speaking & TrainingIntermediate

Taught students about international politics and public speaking through Model UN.

Sales & Account ManagementBeginner

Applied sales skills including empathy, adaptability, and effective communication.

Problem Solving & AdaptabilityIntermediate

Utilized problem-solving and adaptability to meet role responsibilities and improve service.

Education

Political Science
Universidad Pontificia Bolivariana
Completed 2023

Languages

Spanish100%
English80%

Summary

Customer Service and Advisory professional specialized in empathy, communication, and international relations education.

Key Achievements

  • Provided empathetic customer service at Intelcia, demonstrating responsibility and goal achievement.
  • Introduced Medellín students to international politics and public speaking through Model UN, enriching their vocabulary and skills.
  • Developed skills in sales, account management, leadership, and teamwork through diverse roles.

Experience

Customer Service

Intelcia
Nov 2022 - Jan 2023

Characterized for empathy, time management, deep service knowledge, responsibility, goal achievements, and statement achievements.

Advisor

Model of United Nations
2022 - Present

Characterized for introducing students of Medellín schools to the world of Model UN, and to apply the skills in their daily lives, enrich them with topics of international politics and international relations. Improve their vocabulary and public speaking skills.

Skills

Customer ServicePublic Speaking & TrainingSales & Account ManagementProblem Solving & Adaptability
Published on CazVid - Jul 3, 2025
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