Juliana - Virtual Assistant with 7 years of diverse support experience

Monteria, Córdoba, ColombiaRemoteen

Worked as a virtual assistant for a clinic, managing email, chat, and phone interactions

Supported roles including receptionist, nurse assistant, and assistant manager, demonstrating versatility

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in multi-channel communication, database management, and customer service, with a strong healthcare background.

Administrative SupportAdvanced

Managed database entries and handled communications via email, chat, and phone calls.

Customer ServiceAdvanced

Provided support and assistance to clients and patients in diverse roles from reception to virtual assistance.

Medical AssistanceIntermediate

Utilized medical knowledge from psychology and assistant roles to support healthcare-related tasks.

Multichannel CommunicationAdvanced

Handled interactions across email, chat, and calls efficiently, ensuring clear and professional communication.

Database ManagementIntermediate

Managed and organized database information for clinic and personal assistance roles.

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