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Juliana
Virtual Assistant with 7 years of diverse support experience
Video resume
Virtual assistant
My name is Juliana and I'm currently based in Colombia. In the past 7 years, I've worked as a receptionist, as a nurse assistant, as an assistant manager, as a customer service representative and as a virtual assistant (for a clinic and as a personal assistant), and I've exercised my profession as a psychologist. I've handled database management, I've handled interactions through email, chat and phonecalls.
Contact
Monteria, Córdoba, Colombia
Open to remote
Available on CazVid
Competencies
Administrative SupportAdvanced
Managed database entries and handled communications via email, chat, and phone calls.
Customer ServiceAdvanced
Provided support and assistance to clients and patients in diverse roles from reception to virtual assistance.
Medical AssistanceIntermediate
Utilized medical knowledge from psychology and assistant roles to support healthcare-related tasks.
Multichannel CommunicationAdvanced
Handled interactions across email, chat, and calls efficiently, ensuring clear and professional communication.
Database ManagementIntermediate
Managed and organized database information for clinic and personal assistance roles.
Summary
Experienced in multi-channel communication, database management, and customer service, with a strong healthcare background.
Key Achievements
- Worked as a virtual assistant for a clinic, managing email, chat, and phone interactions
- Supported roles including receptionist, nurse assistant, and assistant manager, demonstrating versatility
- Handled database management and customer communications across multiple roles
Skills
Administrative SupportCustomer ServiceMedical AssistanceMultichannel CommunicationDatabase Management
Published on CazVid - Jul 3, 2025