This is my profileContact via CazVidJudes
Customer Service Representative
Contact
West Palm Beach, Florida, United States
Available on CazVid
Competencies
Data AnalysisAdvanced
Utilized tools like Excel, SQL, and Tableau to interpret complex datasets and support decision-making processes.
Data VisualizationAdvanced
Created interactive dashboards and visual reports to communicate insights effectively to stakeholders.
SQLIntermediate
Written queries to extract and manipulate data from relational databases for analysis.
Stakeholder CollaborationIntermediate
Worked with business units to understand data needs and deliver actionable insights.
Project ManagementIntermediate
Managed multiple projects related to data reporting and process improvements.
Education
Highschool Diploma
Liceo Enriquillo
Completed Jul 2014
Summary
Results-driven Data Analyst with 5 years of experience in financial services, specializing in data interpretation, visualization, and reporting to support strategic decisions.
Key Achievements
- Developed and maintained dashboards improving reporting efficiency
- Analyzed data sets to identify operational bottlenecks
- Collaborated with cross-functional teams to streamline data workflows
Experience
Customer Service Representative
Yacall Call Center
Feb 2016 - Jun 2017
Interpreter Agent
Ccs Call Center
Aug 2018 - May 2019
Remote Customer Service Representative
Arise Inc
May 2020 - Mar 2025
English And French Teacher
Liceo Manuel Del Cabral
Mar 2012 - Nov 2012
English And French Teacher
Colegio Los Girasoles
Jun 2015 - Jun 2017
Skills
Data AnalysisData VisualizationSQLStakeholder CollaborationProject Management
Published on CazVid - May 17, 2026