This is my profileContact via CazVidSebastian
Customer Service Representative with bilingual communication skills
Contact
Pasto, Nariño, Colombia
Available on CazVid
Competencies
Customer CommunicationIntermediate
Interact with clients effectively in both English and Spanish to address inquiries and problems.
Problem ResolutionIntermediate
Resolve customer issues through calls and emails, ensuring issues are addressed satisfactorily.
Bilingual SkillsAdvanced
Communicate fluently in English and Spanish, facilitating broader customer engagement.
Technical SkillsBeginner
Basic understanding of programming languages and web development tools.
Education
Technology in Software Development
UNAD
Completed 2025
Languages
SpanishNative
EnglishAdvanced
Summary
Bilingual Customer Service Representative with experience in client support, skilled in problem-solving and communication, with foundational knowledge of web programming.
Key Achievements
- Provided bilingual customer support in English and Spanish for Teleperformance.
- Resolved client queries via calls and emails, ensuring customer satisfaction.
- Gained experience in handling diverse customer issues and product information.
Experience
Costumer Service Representative
Teleperformance
2021 - 2022
Interact with clients in Spanish and English to resolve queries and problems through calls and emails.
Skills
Customer CommunicationProblem ResolutionBilingual SkillsTechnical Skills
Published on CazVid - Jul 3, 2025