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Customer Service & Recruitment Specialist with diverse client-facing experience
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Competencies
Responded to customer inquiries and FAQs via email across different companies.
Provided customer service and assistance in both Spanish and English for reservations and support.
Managed the recruitment process for specialized roles, including aircraft maintenance technicians.
Supported clients with service inquiries and reservation processes in a bilingual setting.
Education
Languages
Summary
Experienced in bilingual customer support, client assistance, and technical recruitment across various industries.
Key Achievements
- Handled customer inquiries via email for multiple clients, ensuring timely responses.
- Assisted in hotel reservations, providing personalized service to clients in bilingual environments.
- Recruited specialized technical staff for aircraft maintenance roles in the US market.
Experience
Customer service agent
Respond to users concerns and FAQS via email.
Customer service agent
Respond to users concerns and FAQS via email.
Bilingual sales agent
Provide customer service and assist people with hotel reservations.
Bilingual sales agent
Provide customer service and assist people with hotel reservations.
Bilingual recruiter
Carry out the selection and recruitment process of employees for the company named Launch in the united states, my job was basically recruit the mechanics in charge of doing maintenance to commercial and military aircrafts.