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Juan
Dispatcher with 6 years of customer service, logistics, and virtual assistance
Video resume
Cazvid LLC
Dispatcher
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support and retention services, ensuring client satisfaction.
Logistics OperationsIntermediate
Managed processes from pre-consonant planning to delivery, overseeing logistical workflows.
Communication & InterpretationIntermediate
Acted as an interpreter, facilitating communication across language barriers.
Virtual AssistanceIntermediate
Supported administrative tasks remotely, managing schedules, correspondence, and other duties.
Quality Assurance & SupervisionIntermediate
Performed QA and supervision roles, overseeing quality standards and team performance.
Summary
Experienced dispatcher with extensive background in customer service, logistics, interpretation, and virtual assistance, committed to effective communication and operational efficiency.
Key Achievements
- Progressed through multiple roles including customer service, retention, sales, QA, and supervisor over 5 years in the BPO industry.
- Gained 1 year of experience in logistics covering pre-consonant to delivery operations.
- Performed as an interpreter and virtual assistant, demonstrating multilingual and administrative skills.
Skills
Customer ServiceLogistics OperationsCommunication & InterpretationVirtual AssistanceQuality Assurance & Supervision
Published on CazVid - Jul 3, 2025