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J

Juan

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Bucaramanga,Santander Department,Colombia
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Competencies

Effective communicationIntermediate

Demonstrated experience with Effective communication.

Problem solvingIntermediate

Demonstrated experience with Problem solving.

Time managementIntermediate

Demonstrated experience with Time management.

Quick learnerIntermediate

Demonstrated experience with Quick learner.

MultitaskingIntermediate

Demonstrated experience with Multitasking.

Education

Bachelor’s Degree
UTS
2025
Associate Degree
UTS
Completed 2024
School Diploma
Colegio Nuestra Señora de Fátima – Bienestar Social de la Policía Nacional
2020
UTS
2021

Languages

enNative

Experience

Attractions Attendant

Summit Adventure Park
April 20, 2023 - September 19, 2024

Delivered clear and effective instructions to customers on the safe use of facilities and equipment, ensuring both safety and a positive experience., Applied customer service and crisis management skills by handling emergency situations and providing first aid when required., Engaged and communicated with diverse groups by organizing and leading special events., Ensured high-quality guest experiences by monitoring and maintaining attractions in optimal condition.

Sales Agent

24/7.ai (AT&T Campaign)
July 29, 2024 - April 11, 2025

Delivered clear and professional communication to AT&T clients in the U.S. through phone and digital channels, ensuring understanding and customer satisfaction., Provided personalized assistance by identifying customer needs and recommending suitable mobile services, internet plans, and additional products., Applied negotiation skills to overcome objections, highlight service value, and successfully close sales while maintaining a customer-first approach., Managed billing inquiries, payments, plan changes, number portability, and service renewals with accuracy and efficiency., Consistently met or exceeded monthly sales and service quality goals, following brand standards and enhancing client loyalty.

Skills

Effective communicationProblem solvingTime managementQuick learnerMultitasking
Published on CazVid - May 17, 2026
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