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Sayro

Customer Support & Client Assistance with 3+ years of experience

Video resume

Freelance
I am a freelance professional specialized in customer support and client assistance, with strong communication skills and a commitment to delivering high-quality service. I have experience handling client inquiries, solving problems efficiently, and maintaining a positive customer experience across various platforms. I pride myself on being organized, detail-oriented, and reliable, always focused on exceeding expectations and building strong client relationships.

Contact

Matagalpa, Matagalpa Department, Nicaragua
Open to remote
Available on CazVid
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Competencies

Customer ServiceAdvanced

Applied in cashier and client support roles, ensuring positive experiences and issue resolution.

Project ManagementIntermediate

Utilized time management, leadership, and communication skills in coordinating activities and improving program quality.

Digital MarketingBeginner

Gained foundational knowledge through studies and applied in customer support scenarios.

Team CollaborationAdvanced

Worked closely with coaches, trainers, and clients to enhance program delivery and participant engagement.

Critical ThinkingIntermediate

Developed through problem-solving tasks in customer service and operational responsibilities.

Education

High School
Colegio San José - Matagalpa
Completed 2022
BBA
Keiser University - LAC
Completed 2027

Languages

Spanish
English

Summary

Dedicated to delivering high-quality customer service and client assistance, leveraging skills in communication, critical thinking, and project management.

Key Achievements

  • Supported clients in developing personalized workout routines and ensured positive participant experience at gym and soccer sessions.
  • handled check-ins, appointments, and provided personalized assistance as a cashier, fostering positive relationships.
  • Demonstrated strong communication and problem-solving skills across roles, maintaining organized and efficient service environments.

Experience

Assistant

Gym and Soccer Assistant
2023 - PRESENT

Supported clients in developing personalized workout routines., Managed equipment and ensured the field was set up for games and training sessions., Collaborated with coaches and trainers to enhance program quality and participant experience.

Cashier

Costumer Service
2020 - 2022

Delivered quick solutions and built client trust., Handled check-ins and assisted with appointments., Provided personalized assistance to clients, resolving issues promptly and fostering positive relationships., Processed transactions accurately and efficiently while maintaining a friendly demeanor with customers., Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience., Assisted with restocking shelves, organizing displays, and maintaining a clean, organized checkout area.

Skills

Customer ServiceProject ManagementDigital MarketingTeam CollaborationCritical Thinking
Published on CazVid - Jul 3, 2025
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