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Josefina
Customer Service & Medical Interpretation Specialist with 5+ years of experience
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Competencies
Handled customer inquiries and support, ensuring customer satisfaction at companies like American Airlines and Alorica.
Performed medical interpretation at ICC BPO, translating healthcare information clearly between English and Spanish.
Fluent in English and Spanish, capable of maintaining effective conversations and supporting diverse clientele.
Experienced in sales communication through telemarketing roles, engaging clients over the phone.
Led teams in fast-paced environments, demonstrating flexibility and leadership skills in logistical operations.
Education
Summary
Dedicated professional with over 5 years in customer service, medical interpretation, and sales. Skilled in bilingual communication, team leadership, and adapting to fast-paced environments across multiple sectors.
Key Achievements
- Served as Medical Interpreter at ICC BPO, facilitating effective communication in healthcare settings.
- Provided customer service for major clients like American Airlines, demonstrating adaptability and language proficiency.
- Gained experience across multiple companies, showcasing versatility in customer support roles and fast-paced environments.