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Operations Coordinator at Skylord LLC
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Competencies
Expertise in coordinating freight, managing schedules, and optimizing transportation processes.
Exceptional ability to communicate effectively with clients and stakeholders, ensuring satisfaction and clarity.
Proficient in utilizing TMS platforms to streamline logistics and improve operational efficiency.
Skilled in managing and optimizing social media channels to boost brand visibility.
Education
Languages
Summary
Dedicated logistics professional with over 4 years of experience in freight coordination, customer communication, and social media management. Skilled in TMS, process optimization, and stakeholder engagement to drive operational excellence.
Key Achievements
- Streamlined communication with customers and brokers, enhancing transparency and efficiency in freight operations.
- Managed billing processes, ensuring timely and accurate invoicing for freight services.
- Optimized logistics workflows using TMS and Power Apps, reducing delivery times and operational costs.
- Led social media campaigns at BTM Argentina, increasing brand engagement across platforms.
Experience
Operations Coordinator
Proactively communicate with customers and brokers, providing detailed information on freight details, delivery/pickup times, and accommodating special handling requests., Responsible for billing each of the loads carried out., Manage and resolve all claims both within and outside the company., Manage a portfolio of 40 clients simultaneously., Route planning, scheduling, and driver coordination to ensure timely and efficient delivery of freight., Resolve issues that arise during transport and develop contingency plans to minimize disruptions., Strong customer service orientation, providing excellent support to drivers and customers, and handling inquiries and updates on delivery status.
Truck Dispatcher
Manager
Dynamic social media manager skilled in managing and optimizing Instagram, Facebook, and WhatsApp Business platforms., Updating stock in the computer system and stock counting., Payment to suppliers and receipt of merchandise., Verification of documents for importing goods and legal documentation with Argentine authorities.