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Jose
Customer Service & Technical Support Specialist with 7 years of experience
Video resume
Video resume
Work experience
Contact
Medellín, Antioquia, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied customer service skills across various call center roles to assist clients and resolve issues.
Technical SupportIntermediate
Provided technical assistance in support roles at companies like Comcast and HelloFresh.
Content Creation (Medical Websites)Intermediate
Produced informational content addressing medical topics such as hysterectomy and endometriosis.
Communication & Interpersonal SkillsAdvanced
Demonstrated effective communication through video resumes and customer interactions.
Summary
Experienced call center representative with 7 years in customer service and technical support, adept at effective communication and resolving client issues across diverse industries.
Key Achievements
- Gained extensive experience across multiple call center roles at companies like CVS, Walmart, Comcast.
- Worked as a content creator for medical websites focusing on specific health topics such as hysterectomy and endometriosis.
- Developed strong communication and customer service skills in diverse industry settings.
Experience
Call Centre Representative
CVS.COM
04/2024 - Currently working
Call Centre Representative
SPARK DRIVE –WALMART
08/22/23 - 01/04/2024
Content Creator for Medical Websites
CLEVERACTION COMPANY
03/2023 - 06/2023
Partial hysterectomy, Endometriosis
Call Centre Representative
JUST ENERGY
08/2021 - 02/2023
Call Centre Representative
COMCAST - XFINITY MOBILE
10/2020 - 06/2021
Call Centre Representative
EMTELCO - TIGO
12/2019 - 10/2020
Skills
Customer ServiceTechnical SupportContent Creation (Medical Websites)Communication & Interpersonal Skills
Published on CazVid - Jul 3, 2025