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Jose
Customer Service Representative with 18 years supervisory experience in retail and transportation
Video resume
Customer Service Representative
Customer orientated providing assistance to the trucking industry. Other Services to include GPS tracking of units for dispatcher and Administrators. Assisting with elogs and troubleshooting equipment. Configuring tracking devises as well as driver dash cams.
Contact
Monterrey, Nuevo León, México
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Delivered exceptional customer support in retail and transportation environments
Supervision & LeadershipAdvanced
Managed operations at Sears Auto Center, overseeing staff and customer interactions
Technical TroubleshootingIntermediate
Assisted with GPS tracking devices, driver dash cams, and electronic log systems
Attention to DetailAdvanced
Applied military training to ensure accuracy and thoroughness in tasks
Industry Knowledge (Transport & Automotive)Intermediate
Familiar with trucking industry operations, GPS tracking, and vehicle equipment
Summary
Experienced customer service representative with supervisory background in retail and extensive knowledge of transportation industry support services.
Key Achievements
- Supervised Sears Auto Center for 18 years, ensuring high standards of customer service
- Provided assistance to the trucking industry through GPS tracking, elogs, and equipment troubleshooting
- Utilized attention to detail from Marine Corps experience to deliver accurate and efficient customer support
Skills
Customer ServiceSupervision & LeadershipTechnical TroubleshootingAttention to DetailIndustry Knowledge (Transport & Automotive)
Published on CazVid - Jul 3, 2025