Experienced in sales, technical support, and logistics with a strong focus on customer satisfaction, team collaboration, and process improvement.
Provided technical and general customer support across multiple industries, including retail, tech, and health supplements.
Handled sales quotes, generated leads, and executed online and direct sales strategies, consistently achieving targets.
Diagnosed and resolved hardware/software issues related to gaming consoles, and offered technical assistance for other products.
Managed logistics for international fruit import/export and coordinated order processes for retail clients.
Natures Sunshine Panama
Promote health and well being thru products and natural supplements made of the most finest herbs and natural materials., Provide Sales quote for any potential buyer., Provide product information when requested online., Customer service, Sales, and enrollments., Traduce, write and blog articles...
Radius Panama
Providing Excellent customer service by promptly and professionally responding to customer inquiries and technical issues related to the Nintendo Switch console and its accessories., Diagnosing and troubleshooting hardware and software problems for customers, ensuring accurate identification and...
Alorica Panama Best Buy
Efficiently and courteously answering client calls regarding GSP exchanges and providing assistance with Home Theater and Appliance-related inquiries., Generating sales quotes for potential buyers, ensuring accuracy and professionalism in all communications., Conducting thorough research on...
High School Diploma
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Created and shared health and product articles via social media platforms to generate contacts and sales opportunities.
Dream Reach Virtual / Great Health Works
Provide comprehensive online sales support to customers, consistently meeting sales targets and maintaining high quality standards., Effectively tracked and reported on customer interactions on a monthly basis, ensuring accurate data analysis for performance evaluation and reporting at a regional...
Universal Fruits
Presented proposals for new products increasing quarter earnings by at least 25%., Commerce high number of fruits and vegetables with European Unions., Administrated logistics operations from production to client point of import., Built Company Image for Convention Introduction to International...
WS Management
Account verification, Customer Service Representative, Troubleshooting and basic tech support, Verified IP address and account information for fraud protection, Verified credit card transactions for any possible fraudulent transaction.
DSS/Legendz Sports
Sales/Promotions, Online E-Marketing, Design email campaigns for sales promotions., Working under contract, helped the company triple the number of customer with affiliate marketing strategies for new sister company ThePig.com.
DELL. Panama
Promoted as Mentor within 6 months of employment, Promoted as Dell Financial Services Advocate within 6 months of employment, Promoted as TIER II Sales Rep within 17 months of employment, Reached 100% of my sales metrics since I started working with the Corporation, Attended meetings with stateside...
