Jose - Sales and Customer Support Specialist with 8+ years in retail, health, tech

Provided technical and general customer support across multiple industries, including retail, tech, and health supplements.

Handled sales quotes, generated leads, and executed online and direct sales strategies, consistently achieving targets.

Diagnosed and resolved hardware/software issues related to gaming consoles, and offered technical assistance for other products.

Managed logistics for international fruit import/export and coordinated order processes for retail clients.

Created and shared health and product articles via social media platforms to generate contacts and sales opportunities.

Promote health and well being thru products and natural supplements made of the most finest herbs and natural materials., Provide Sales quote for any potential buyer., Provide product information when requested online., Customer service, Sales, and enrollments., Traduce, write and blog articles...

Providing Excellent customer service by promptly and professionally responding to customer inquiries and technical issues related to the Nintendo Switch console and its accessories., Diagnosing and troubleshooting hardware and software problems for customers, ensuring accurate identification and...

Efficiently and courteously answering client calls regarding GSP exchanges and providing assistance with Home Theater and Appliance-related inquiries., Generating sales quotes for potential buyers, ensuring accuracy and professionalism in all communications., Conducting thorough research on...

Provide comprehensive online sales support to customers, consistently meeting sales targets and maintaining high quality standards., Effectively tracked and reported on customer interactions on a monthly basis, ensuring accurate data analysis for performance evaluation and reporting at a regional...

Presented proposals for new products increasing quarter earnings by at least 25%., Commerce high number of fruits and vegetables with European Unions., Administrated logistics operations from production to client point of import., Built Company Image for Convention Introduction to International...

Account verification, Customer Service Representative, Troubleshooting and basic tech support, Verified IP address and account information for fraud protection, Verified credit card transactions for any possible fraudulent transaction.

Sales/Promotions, Online E-Marketing, Design email campaigns for sales promotions., Working under contract, helped the company triple the number of customer with affiliate marketing strategies for new sister company ThePig.com.

Promoted as Mentor within 6 months of employment, Promoted as Dell Financial Services Advocate within 6 months of employment, Promoted as TIER II Sales Rep within 17 months of employment, Reached 100% of my sales metrics since I started working with the Corporation, Attended meetings with stateside...